BentoBot content library.
BentoBot has an extensive collection of content, built specifically to deliver results as bite-sized pieces of learning, absorbed over the course of a few weeks and reinforced with spaced-repetition.
- Soft Skills
Assertiveness SkillsIn this course we'll explore what it really means to be self-confident and assertive within the workplace, allowing you to express yourself effectively and stand up for your point of view in a respectful and professional manner.
Building ResilienceThis course looks at how resilience helps us maintain balance in our lives during stressful and testing periods.
Change ManagementChange is the only constant in life and this insightful course helps us to strategically look at change. We'll explore how to manage and overcome the barriers and challenges associated with an ever changing working environment.
Communication SkillsThis course looks at how to effectively communicate from the point of view of both the sender and receiver. It covers body language, building rapport, levels of listening, questioning techniques and other practical tips.
Complaint HandlingComplaints can happen in every business, and it’s essential that you know how to handle them effectively. Whether your complaint is over the phone, via email, on social media, or made in person, this course will give you the skills you need to handle and resolve complaints successfully.
Conflict ResolutionThis course will dive deeper into the definition of conflict and challenge the assumption that is a negative concept. It will provide techniques to assist with the preparation and delivery of challenging conversations.
Customer ServiceThis course will equip you with the skills to provide excellent customer service. It covers the fundamentals (what customer service is and why it's crucial), dives into communication techniques, and explores strategies for building customer loyalty. You'll soon be able to effectively interact with customers in a way that is both professional and personable.
Effective MeetingsLet's get the most out of those meetings! This course explores how to manage different personalities, ensure all views are heard, and ensure that everyone comes away with clear actions that will make a measurable difference.
Emotional IntelligenceThis course will uncover the science behind emotional intelligence (EQ), using the EQ model to guide our journey around the self and social aspects of this hot topic.
Goal Setting & Action PlanningGoals, objectives and actions are at the core of everything we do. But how well we plan and execute these has a direct relationship on an organisation's performance. This course will provide tips and structure to effective goal setting and action planning.
Influencing SkillsThis course looks at the factors that help to build trust and how to influence others effectively. With practical tips to develop your influencing and communication style.
Innovative ThinkingThis course will transform the way you and your teams approach business challenges and opportunities, learning how to think outside the box to find new innovative solutions rather than the “safe” ones.
Personal BrandingYour personal brand and networking is the key to personal and business success. This course will look at the importance of stakeholder management, having a clear personal brand and how to solidify and expand your network.
Presentation SkillsThis course looks at presenting with impact, whether it’s 1-1 or large audiences. It introduces techniques on maximising self, managing nerves, connecting with the audience as well as creating impactful content.
Project Management FundamentalsThis course explores project management as a powerful discipline that allows you to apply specific processes and principles to plan, execute and manage the way that new initiatives or changes are implemented within an organisation.
Psychological SafetyThis course explores how to create teams where members feel accepted, respected, and where they feel safe to be themselves, express their ideas and opinions openly, take risks and learn from their mistakes.
Skills for TrainersThis course helps new or developing trainers to build their confidence and skills when it comes to training. Following the four steps of training; design, develop, deliver and evaluate, it allows delegates to conduct a needs analysis, understand different learning styles and perfect their training style, no matter their experience or role.
Stakeholder ManagementFully engaging stakeholders can often be the key to success. In this course you'll learn how to identify the right stakeholders discover a matrix to help you assess potential stakeholders’ power and interest; and pick up some core communication skills to help you persuade, influence and negotiate effectively.
Time Management & ProductivityIn a time poor world, this course will explore how to get the most out of your time at work, exploring techniques and tips on how to increase effectiveness and productivity across the team.
- Leadership
AccountabilityThis course will help define accountability, how it impacts working practice and how to gain buy-in from the entire team.
Coaching SkillsThis course will define what coaching involves and the benefits that can be enjoyed.
Creating Development PlansThis course looks at how to get the most out of blended development plans, and the importance of aligning the development of employees with the organisation's plans and ambitions.
Effective DelegationThis course looks at the skills and techniques needed to effectively delegate. It's not just about getting the job done, but giving your team more confidence, making them feel important and letting them show what they are capable of.
Giving FeedbackThis course looks at what makes feedback effective and how to deliver it in a way that will drive positive behavioural change and lasting improved performance. It includes various feedback models to help structure feedback, and lots of practical application.
Introduction to LeadershipDesigned for new and existing managers, this course looks at leadership fundamentals and how to achieve the task, whilst getting the most out of both your team and the individual.
Managing Remote TeamsThis course will support leaders to manage virtual and remote teams. Looking at the challenges this poses and solutions to build trust and maintain high performance for both the manager and their team.
Motivational SkillsWhile carrots and sticks worked successfully in the twentieth century, that's precisely the wrong way to motivate people for today's challenges. This course takes a deep look into modern day motivation and offers smart techniques to get the most out of your people.
Situational LeadershipIn this course we'll explore Situational Leadership as an adaptive leadership style. It's about choosing the leadership style that best fits the individuals goals and circumstances.
Stages of Team DevelopmentEver wonder what makes a team truly great? It doesn't happen overnight and takes time for a new team to work to its full potential. This insightful and interactive course will explore the four stages of Tuckman's model of team development, looking into what goes into creating a high performing team.
Strategic ThinkingThis course develops a diagnostic mindset, focussing on analysis of the current business position to determine the priority objectives. It looks at root cause analysis to ensure lasting impact rather than simply treating the symptoms.
- Compliance
Allergens AwarenessThis allergens awareness course will improve your knowledge of food contamination, hygiene and allergens, as well as explaining labelling legislation around Natasha’s law.
Anti-BriberyBribery isn’t always about money, but no matter what’s promised, ten years in prison isn’t worth it. This course will help you spot attempts at bribery and what to do if someone tries to bribe you.
Anti-Money LaunderingThis Anti-Money Laundering course will provide you with the key skills you need to recognise money laundering taking place and what action to take if witnessed.
Fire Safety and PreventionThis course will teach you all you need to know about workplace fire safety and prevention.
GDPRWhen handling personal information companies need to feel confident they are doing it right. The GDPR course will help you to understand the EU General Data Protection Regulation, which governs how personal information must be handled.
H&S - Preventing Injuries at WorkMore than half a million people suffer from an injury in the workplace every year, many of these are fatal. This course is designed to prepare you with the knowledge you need to prevent these accidents from happening in your workplace.
Level 2 Food Safety & Hygiene for CateringThis Food Safety & Hygiene course will teach you about food safety and hygiene in the workplace as well as improving your knowledge on food contamination, hygiene and allergens. This course has been developed in partnership with Natalie Stanton, a Chartered Environmental Health Officer and founder of The Safety Expert.
Modern SlaveryThis is not a journey into the distant past, but a plunge into the often-unseen realities of the present. Millions of people around the world, even in developed nations like ours, are trapped in the clutches of this terrible crime. The impact can be devastating for the victims. This course will help increase awareness to help tackle the perpetrators of modern slavery as well as protecting the victims
- People Management
Company PoliciesWhat you need to knowPolicies are what guide us, keep us safe and also protect the workers and organisation from any malpractice. This course helps break down the key policies, which will help you understand how to best operate within your role.
Cultural IntelligenceIn this course we'll explore the skills and knowledge needed to allow you to work effectively in culturally diverse situations. Cultural Intelligence (CQ) will give you the capability to cross boundaries and prosper in multiple cultures.
Delivering Performance ReviewsAs a manager, you want to get the most out of our staff. This course gives you the knowledge, skills and confidence to manage effective performance reviews and unlock the potential of your direct reports.
Getting StartedYour first stepsTaking the first steps in a new job can be tough, which is why it is important to make sure that those steps are with purpose and conviction. This course helps you hit the ground running, giving you the confidence to be a success!
Inclusive HiringThis course helps you to recognise opportunities to be more inclusive throughout each stage of the recruitment and onboarding process.
Interview SkillsInterviews can be stressful and worrying, regardless if you're preparing to be interviewed or you're the person interviewing. This course is for both interviewers and interviewees, and will equip you with skills to effectively hold and attend interviews.
Performance ManagementThis course looks at how to effectively use performance management. It's packed with practical tips to make sure managers get the most out of employees and their teams.
Recruiting & OnboardingHaving an effective recruitment and onboarding process within any organisation is fundamental in attracting and retaining talent. In this course we will explore what goes into the process that will set you up for success.
Stand up to Sexual HarassmentOn 26 October 2024 the new Worker Protection Act 2023 (Amendment of Equality Act 2010) came into force. This followed a government consultation in 2021, in which 54% of people indicated that they had experienced some form of harassment at work. This new legislation marks one of the most significant updates in more than a decade and signifies a notable shift in UK workplace discrimination laws. The Act introduces a new legal obligation for employers to take “all reasonable steps” to proactively prevent sexual harassment in the workplace. This “preventative duty” shifts beyond reacting to complaints and requires employers to take steps to prevent harassment from occurring in the first place.
Values & CultureThis course explores what we mean by organisational culture, the value of a positive working environment and understanding how our own values and behaviours can influence this.
Welcome OnboardIntroduction to the companyFocusing on effective recruiting and onboarding, this course looks at the process of recruiting and integrating new employees into an organisation.
- Social Responsibility
AccessibilityAccessibility is about making information, products, and systems usable for disabled people and everyone. We all have a role to play when it comes to accessibility and making the world a more inclusive place. This course helps you to consider what steps you need to take to work towards an accessible culture within the workplace and beyond.
Diversity & InclusionThis course will introduce you to the principles of a diverse and inclusive workplace. You'll explore the benefits of D&I, your legal requirements, how to recognise and challenge bias, and how to create an inclusive culture.
Introduction to NeurodiversityNeurodiversity is the concept that all humans vary in terms of our neurocognitive ability. Everyone has both talents and things they struggle with. This course will explore neurodiversity, helping you and your workplace to be more Inclusive and understand the competitive advantage when neurodivergent people are in the right environment.
Menopause Awareness8 in 10 women will experience noticeable symptoms associated with menopause and these symptoms can have a detrimental impact on their work and personal life. This menopause awareness course will help you develop an understanding of menopause and its potential impact in the workplace and beyond, giving you the confidence to support a person experiencing menopause.
Mental Health & WellbeingThis course looks at how you can reap the rewards of investing time into team wellbeing. It looks at key wellbeing factors and offers ideas and solutions to create a lasting positive, healthy working environment.