This course looks to provide a comprehensive exploration of the aims of addressing workplace grievances, identifying various types, mastering effective resolution techniques, and navigating the appeal process – all designed to empower your team and foster a harmonious workplace.

This course guides you through the essentials of a seamless induction process, building a culture centred on psychological safety, wellbeing, and values, ensuring a smooth transition in the initial days and weeks, and conducting effective probationary reviews – all geared towards shaping a positive and impactful onboarding experience for your team.

On 26 October 2024 the new Worker Protection Act 2023 (Amendment of Equality Act 2010) came into force. This followed a government consultation in 2021, in which 54% of people indicated that they had experienced some form of harassment at work. This new legislation marks one of the most significant updates in more than a decade and signifies a notable shift in UK workplace discrimination laws. The Act introduces a new legal obligation for employers to take “all reasonable steps” to proactively prevent sexual harassment in the workplace. This “preventative duty” shifts beyond reacting to complaints and requires employers to take steps to prevent harassment from occurring in the first place.

This course provides insights into optimising the performance process, fine-tuning calibration and talent pipelines, effectively addressing under-performance, and implementing impactful Performance Improvement Plans – equipping you to lead your team to greater heights and make a positive impact on overall workplace productivity.