Conflict Resolution
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10 BentoBites
This course will dive deeper into the definition of conflict and challenge the assumption that is a negative concept. It will provide techniques to assist with the preparation and delivery of challenging conversations.
![courseContent.image.description](/img/course/2023/07/11/Conflict-Resolution_uid_64ad6470cc0d8.jpg)
Learning Objectives
- Understand the value of positive conflict
- Learn what our 'chimp brain' is and what triggers us
- Determine systems and approaches to facilitate difficult conversations
- Practice giving feedback appropriately
- Complete a conflict style assessment