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This course looks at the factors that help to build trust and how to influence others effectively. With practical tips to develop your influencing and communication style.

Learning Objectives

• Understand the journey of influence, starting with the why message
• Learn how to utilise positional and personal power to influence
• Develop skills to build rapport and trust
• Become familiar with the 7 principles of influence (Cialdini)
• How to utilise a stakeholder to enhance the circle of influence
• Develop your influencing communication style
• Understand techniques for influencing upwards
• Complete negotiation style assessments to identify opportunities