Influencing Skills
This course looks at the factors that help to build trust and how to influence others effectively. With practical tips to develop your influencing and communication style.
Learning Objectives
- Understand the journey of influence, starting with the why message
- Recognise the different factors that influence others and identify how and when you can use these
- Develop skills to build rapport and trust
- Learn to manage stakeholders to enhance your circle of influence
- Develop your influencing communication style
- Learn techniques for influencing upwards
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