Negotiation Skills

This course will dive into the art of basic negotiation. It will focus on building relationships to achieve win-win scenarios rather than a hard sell or combative approach.

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Learning Objectives

  • Understand how to prepare effectively for a negotiation
  • Know your reservation and walk-away points and your BATNA
  • Recognise how to achieve a win-win outcome
  • Recognise the different negotiation styles and your preferred style
  • Understand how to handle objections and close effectively